At the time when online casinos were newly launched, there was a lot of fake gambling going on all around. This was because of the absence of laws to govern online activities. Many tried to outsmart gambling software while casinos tried to victimize players.
Therefore, the early years of online gambling were something that most people stayed away from. However, this picture has changed over time, with stricter rules and fair gambling policies.
Here we look at what certifications offer casinos and their players specifically and how it benefits them.
Why do online casinos need a gambling license?
Gone are the days when anyone could start an online casino without the proper license. Nowadays there are cyber laws and regulations which will prevent anyone from setting up such eCommerce ventures without proper license.
Therefore, like any online retailer, all virtual casino owners need to be licensed to operate such domains. While laws vary from country to country, there are several offshore licensing bodies that allow domain owners to conduct such businesses legally in multiple countries.
The following are the benefits that online casino licensors provide:
- They allow such domains to have a legal presence in many countries.
- Citizens of different countries can create accounts and gamble on such domains.
- Most of the licensing bodies offer competitive terms such as low or zero rates to such commercial enterprises as financial benefits.
- Licensed domains get access to multiple payment gateway providers or merchants.
- Well-known casino brands will only work with licensed casino sites.
- The authenticity and credibility of a valid license helps any new casino domain to start business and become profitable in few months.
Nowadays no casino company will take the risk of setting up a spam presence because they will shut down sooner or later.
Also, like all businesses, there are customer disputes and other business demands that arise at online casinos. The reason for the success and endurance of all reputable and long-standing casino sites is simply a strong licensing and regulated framework.
The Malta gambling license is widely regarded as one of the most respected in the world. Visit online casino groups and find the latest certified casinos with MGA licenses.
Benefits of Certified Casinos for Players
This is one of the main reasons casinos are licensed, to ensure that games are certified, audited, and are of licensed brands. They in turn ensure that all gambling outcomes are fair and follow the random number generation principle. The games at any certified casino comply with the following:
All certified and licensed sites are required to partner with casino software brands that are themselves licensed
Most online casinos tie up with independent audit organizations such as ECOGRA, and PWC which audit their gaming software at regular intervals. They also audit withdrawals, and payment terms, and test the security of website systems.
- published game information
All certified game providers provide players with the information they need. Hence, they can click on the title of a game and know the details like bonus features, payout percentage, RTP, etc., before betting on a game.
All certified sites have support for their games. Actually, it is a nexus between game providers and casino management. The game has separate technical support from the software brand while other issues are handled by the casino team.
Licensed, trusted and reputable casinos ensure that all the necessary information for all game software is available on their site. Certificates help in increasing credibility among customers as well as potential users. Audit certificates are usually made available to all customers for examination. These ensure that all software on the site is adhering to fair gambling policies.
reliable payment terms
This is another important factor that customers should consider before signing up on a casino site. They need to ensure that what they deposit will remain in their cashier’s section; Also, they should have their withdrawal processed as per the mentioned conditions.
Whenever there are disputes related to payments, the Licensing Authority comes into play as a third party arbiter. Customers can mail their complaints with the required proof. In many cases, court cases are also held and arbitrated by the licensing authorities.
protection of personal information
Nowadays all regulated sites require their customers to register an account with personal information. It is related to providing a valid email address, phone number, address proof and age proof. In some cases, income proof is also sought.
Therefore, with all such documents being made available, customers need to feel secure that their personal information will be protected. Licensed Sites are bound by the necessary laws to ensure the security of all Customer Account data. If any violations are found, complaints about the casino can be sent to the licensing body.
Nowadays all casinos welcome registration on their site with many bonuses and promotions. However, how well they fulfill the terms of these bonuses also lies in their credibility and reputation.
All certified casino sites are required to be fair as per their payment terms and conditions. This also applies to bonus terms. Therefore, if a casino says that the bonus can be withdrawn only after the betting conditions are met, it really should be. If a casino violates its bonus terms, it may be held liable by the licensing authority when a customer complains about it.
Responsive Customer Support
Certified sites are also required for reliable customer support. They are required to provide working telephone lines, respond to emails and complaints within a certain time frame, and so forth.
Not only should they have multiple ways to reach customers but also ensure that customers are satisfied with the support they get.
Certification of casino sites ensures that players have a reliable and enjoyable gambling experience. They can be sure that the games are from licensed brands and that payments will be processed in a timely manner. In addition, if anything goes wrong, they are assured of responsive customer support either from the casino or from the licensing body.